Customer relationship management is a tactical strategy that entails actions to turn prospective consumers into paying customers. This mediation, according to KSS. The secret to sales success is CRM, which helps streamline sales. Of course, it is also significant in support and marketing. KSS supports CRM well by improving team cooperation and client service efficiency.

Why do companies require CRM?

CRM improves customer relations management for businesses and boosts client retention. Revenue generated by the business is immediately impacted, and ROI is raised.

What CRM tools are the best?

The most well-known CRM programmes worldwide include SuiteCRM, SugarCRM, Zoho, Salesforce and Microsoft Dynamics 365. The use of these technologies is widespread among businesses of all sizes.

Why go with KSS?

With our outstanding and profound approach across a range of industries, including travel, insurance, healthcare, and education. KSS combines systematic development, integration, and implementation services in an optimal way to satisfy client objectives.

Our CRM development services

SuiteCRM Development

• Extension Development
• Software Integration
• Data Migration
• Click to call/Telephony Integration
• Admin Training
• Consulting
• Workflow Automation
• Business Solutioning

SugarCRM Development

• Custom Development
• Software Integration
• Data Migration
• Custom extension Development
• SugarCRM Consulting
• Workflow Automation
• SugarCRM Business Solutioning

Zoho CRM Development

• Zoho CRM Development
• 3rd Party Integration
• Data optimization
• Performance Tuning
• Industry specific CRM
• CRM Consulting services

Microsoft Dynamics 365

Your business nowadays is driven by your customers. Growing, managing, and keeping customers now depend more and more on ensuring excellent customer outcomes. Businesses want a centralised repository to visualise all consumer data and enable quick business-critical decisions.

Organizations are spending more money on maintaining a reliable Customer Relationship Management (CRM) system that enables several departments to share a common understanding of the customer.

Therefore, a CRM system is essential for a growing and expanding business, regardless of whether it is attempting to grow new leads, make better decisions, adapt quickly, improve engagement, personalise services, streamline customer service, improve operational efficiency, empower field agents, improve project management, optimise resources, or increase productivity.

Our Industry Expertise

• Insurance
• Banking
• Finance
• Travel & Hospitality
• Telecom
• Utility & Energy
• Retail
• Manufacturing
• Pharmacuticals
• Entertainment
• Education
• Automobile